DriveWorks Solo 17: Installation [send feedback...]

Before You Begin

Before installing DriveWorks Solo please ensure the Prerequisites have been met on the machine the module is to be installed on.

Internet Connection

During installation an internet connection is required to download and verify the root certificates that ensure the software you are installing is genuine and trusted.

If an internet connection is not available on the computer the software is being installed, please contact support@driveworkssolo.com

Download Latest Version

The latest version of DriveWorks Solo is available from:

https://hub.driveworks.co.uk/software/driveworks-solo/

Your User Name and Password is required to log into your account.

Once logged in you will be directed to the download page. Each major version can be accessed from the tabs, each service release is listed under each tab. The most current major release is shown by default.

License codes for past versions are only issued for customers who purchased during that release cycle.

We always recommend installing the latest major version and service pack.

Click the link to begin the download.

The release date and version number are given in the information box with the download link.

Service Pack Upgrade

If you are upgrading your current version of DriveWorks Solo to the latest service pack

Please follow the instructions below before installing your new Service Pack.

Backup!

Always take a backup of your DriveWorks data before upgrading:

Uninstall Previous Service Packs

Please uninstall the previous Service Pack of the version being upgraded before installing the new service pack.

DriveWorks Solo and DriveWorks Pro

DriveWorks Solo and DriveWorks Pro can be installed on the same machine as long as their major versions and service packs match.

If you are running an older version, please upgrade DriveWorks Solo before installing DriveWorks Pro.

To find the version of DriveWorks Solo you are currently running please click here (internet connection required) and follow the instructions.

Previous major versions of DriveWorks Solo cannot be installed alongside the current major version of DriveWorks Solo or DriveWorks Pro.

Installation

The following gives information on the installation files and process.

Installation Files

A single installation file is shipped or made available for download.

The installation process automatically detects the system type and installs the appropriate components based on if your system is 32 or 64 bit.

The installation file also includes all necessary pre-requisites.

Installation from a downloaded file will require the appropriate file to be double clicked to start the installation.

Installation Step by Step

On the machine that the DriveWorks module is to be installed on, double click the installation file.

The installation process installs any 3rd party pre-requisites either:

  • Silently - If there are no License terms to accept.
  • Integrated into the DriveWorks installer - If there are License terms to accept.

The installation process is divided into the following few steps:

Step 1

Once downloaded, double click the installation file on the machine the DriveWorks product is to be installed on.

Step 2

Click Next to begin the installation.

Step 3

Check the "I accept the terms in the License Agreement." box.

Click Next.

Step 4

Verify the install location.

Click Browse to locate an alternative location.

If a related DriveWorks product is installed the location cannot be changed.

Click Install to begin the installation.

Step 5

If you see the User Account Control message click Yes to allow the installation to make changes to your computer.

Step 6

A progress bars indicates the status of the installation.

Step 7

Click Finish to complete the setup and exit.

Troubleshooting Installation

  1. Double clicking the DriveWorks installation file has been known to launch the installer for another product.

    Once the DriveWorks Pro installation file is double clicked the necessary components are extracted to a temporary location, which is:

    C:\Users\ Currentuser\AppData\Local\Temp.

    If the installation launches the install of another application please ensure this directory is empty and run the DriveWorksPro installation file again.

    Repairing or removing individual modules after installation requires the installation files extracted to the Temp location above. If the installation file was downloaded we recommend saving the file to a backup location to ensure the installed application(s) can be repaired or modified in future.

Uninstalling and Maintenance Wizard

Return Licenses

Uninstalling the DriveWorks application will not remove any information for licenses that have been activated on the computer.

To remove licensing information (For instance when the machine hosting the application is to be changed) please refer to the section To Return a License in the License Management topic.

Close all applications that use DriveWorks Solo

Before carrying out any uninstallation or maintenance please ensure all applications that run DriveWorks Solo are closed. This includes:

  • DriveWorks Solo Project Designer
  • DriveWorks Solo Compiled Help File
  • DriveWorks Solo License Management
  • SOLIDWORKS
Repairing or Removing DriveWorks Components from the Installation.

Repairing or removing individual components after installation requires the use of the installation files extracted to the C:\Users\Currentuser\AppData\Local\Temp location.

If this location has had its contents removed the original installation file will need to be extracted to continue the repair.

If the installation file was downloaded we recommend saving the file to a backup location to ensure the installed application(s) can be repaired or modified in future.

Access to Uninstall and the Maintenance Wizard is done through Windows > Apps & features.

  1. In the Windows search bar, type Apps & features
  2. Select the Apps & features program to launch
  3. Locate DriveWorks Solo from the Apps list and select

Continue to follow the appropriate steps below:

Uninstall

To completely uninstall DriveWorks Solo:

  1. Click Uninstall from the DriveWorks Solo Apps & features listing.
  2. Click Yes on the User Account Control to allow the program to make changes.
  3. Click Yes on the prompt that appears asking "Are you sure...".
  4. The program will be removed.

Modify

Modify allows the location DriveWorks Solo was originally installed to be changed and any additional features to be removed or added.

To modify the DriveWorks Solo installation location:

  1. Click Modify from the DriveWorks Solo Apps & features listing.
  2. Click Yes on the User Account Control to allow the program to make changes.
  3. Select Modify Installation from the DriveWorks Maintenance Wizard.

  4. Select the components to remove, or Browse to browse to a new installation location.

  5. Click Install to begin the modification.

Repair

Repair allows errors in the installation to be repaired by fixing missing or corrupt files.

To repair the DriveWorks Solo installation location:

  1. Click Modify from the DriveWorks Solo Apps & features listing.
  2. Click Yes on the User Account Control to allow the program to make changes.
  3. Select Repair Installation from the DriveWorks Maintenance Wizard.

  4. The DriveWorks Maintenance Wizard will immediately begin to attempt the repair.

  5. Click Finish when done.

Each major version of DriveWorks has periodic service pack releases. This is to ensure the software stays current with all updates applied to operating systems and other applications that DriveWorks integrates with. Service packs can also include new functionality, enhancements and bug fixes.

Each major version of DriveWorks has periodic service pack releases. This is to ensure the software stays current with all updates applied to operating systems and other applications that DriveWorks integrates with. Service packs can also include new functionality, enhancements and bug fixes.

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